Glymse

Legal

Delete your account

Effective 25 October 2026

You can delete your Glymse account and the data in it at any time. Here is how, and exactly what happens.

Delete it in the app

  1. Open Glymse and sign in.
  2. Go to More, then Account, then Delete account.
  3. Type DELETE to confirm and, if your account has a password, enter it.
  4. If you signed in with Apple, confirm with Apple when asked. This lets us disconnect Sign in with Apple from Glymse.
  5. Tap Delete my account. It happens straight away and cannot be undone.

What is deleted, and what is kept

  • Deleted: your profile (name, email, sign-in details) and every session on every device.
  • Deleted: each business you own, with its sales, expenses, stock, and the customer and supplier records in it.
  • Kept, without your name: entries you recorded in a business owned by someone else. They belong to that business’s owner, so they stay in its records, but they are no longer linked to you.
  • Kept where the law requires: limited information we must hold to deal with a legal claim or an authority’s request.
  • Backups and logs: kept only for a limited time and overwritten on a rolling schedule.

If you own a business that still has other active team members, the app asks you to remove them first, so that their records are not deleted by surprise.

You can also remove Glymse’s access from the provider you signed in with: for Google, at myaccount.google.com/permissions; for Apple, under Settings, your name, Sign-In & Security, Sign in with Apple.

Cannot sign in? Ask us by email

Email support@getglymse.com from the address registered on your account, with the subject “Delete my Glymse account”. To protect you, we will confirm it is really you before deleting anything, for example by replying to that address and asking for the name of your business. We will complete the deletion and confirm by email within 30 days.

If you are a customer or supplier of a business

Businesses on Glymse record the names and phone numbers of their customers and suppliers. To have yours removed, ask that business first. You can also email us at support@getglymse.com and we will help.

More detail is in our Privacy Policy, and the terms of use are in our Terms and Conditions.